diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 3296737463
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to securely log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection and wait for a strong signal to appear. If the OTP still doesn't arrive, click on send OTP and wait, and if that also doesn't work, contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to assist with the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once installed, you can enjoy the updated app.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, users can withdraw a minimum of Rs. 100, a higher minimum withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming, excluding bonus amounts. This means users cannot withdraw bonus money, only their actual earnings from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI details, and bank information. This will ensure a smooth and secure experience. Filling out this information is mandatory for the app's functionality.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing can be delayed, requiring a wait of up to 24 hours in some cases. This delay in payment is a notable exception to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is unsuccessful, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their care centre.
At diamond exchange, we prioritize a secure and uninterrupted gaming experience. Our platform supports a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies, ensuring that you can easily manage your funds with confidence. Our cutting-edge security measures protect your personal information, allowing you to play with peace of mind. In addition, our dedicated customer support team is available 24/7, 365 days a year to assist you with any questions or issues that may arise. Whether you need help with a deposit, withdrawal, or have a query about a game, our team is always ready to provide prompt and effective support. We understand the importance of timely assistance and are committed to ensuring that you can enjoy your gaming experience without any interruptions or worries.
New members of diamond exchange can look forward to generous welcome bonuses and ongoing promotions, significantly increasing their chances of winning big. Our dedicated customer support team is available 24/7, providing assistance with any questions or concerns you may have, ensuring a smooth and enjoyable gaming experience. From the moment you join, you'll be treated to a world-class online casino experience, where excitement and fortune await around every corner.